Privacy Policy

MadLang, LLC ("MadLang," "we," "us," or "our") operates the website madlang.ai and develops mobile applications, AI-powered solutions, and software-as-a-service (SaaS) products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with any of our products and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, and contact details submitted through forms or account registration
• Payment and billing information when you purchase a product or subscription
• Messages, feedback, or support requests you send to us
• Account credentials you create to access our services

Information Collected Automatically

• Device information such as device type, operating system, and unique device identifiers
• Log data including IP address, browser type, pages visited, and access times
• Usage data such as features used, interactions within our apps, and session duration
• Location data at the city or region level derived from your IP address

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and services
• Process transactions and send related billing and account communications
• Respond to inquiries, support requests, and customer service needs
• Improve, personalize, and develop new features and functionality
• Monitor usage patterns and analyze trends to enhance user experience
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations and enforce our terms of service
• Send service-related notices, updates, and security alerts

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us improve our services and your experience.

We may use the following types of cookies:

• Essential cookies required for the basic operation of our website and services
• Analytics cookies that help us understand how visitors interact with our website so we can improve it
• Functional cookies that remember your preferences and settings

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

4. Third-Party Services

We may use third-party service providers to support our operations, including but not limited to:

• Analytics providers to measure and analyze traffic and usage
• Payment processors to handle billing and transactions
• Cloud hosting providers to store and serve data
• Email delivery services for transactional and service communications
• AI and machine learning platforms to power product features

These third parties have access to your information only as needed to perform their functions and are obligated to protect it in a manner consistent with this Privacy Policy. We do not sell your personal information to third parties.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage practices, and access controls limited to authorized personnel. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it in accordance with our internal data retention policies.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of certain data processing activities
• Withdraw consent where processing is based on your consent
• Request a portable copy of your data

To exercise any of these rights, please contact us at support@madlang.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us at support@madlang.ai.

9. International Data Transfers

MadLang, LLC is based in Texas, United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfer and processing of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

MadLang, LLC
Email: support@madlang.ai
Website: madlang.ai